Pre-order
Urban Arrow Family Performance Plus SMART
£5,999.00
Talk to our eBike Specialists
With over 10 years experience, our knowledgeable team is on hand virtually or in-store to help you find the perfect eBike.
Over 350 In Stock eBikes
Browse our curated range of A-List eBikes. Ready for a convenient fast delivery.
eBikes Inspected & Tested
Every eBike is assembled by our mechanics before preparing the bike for collection or delivery.
Stay Fully Charged
In addition to a 2 year warranty on eBikes, we offer servicing, maintenance and support for life.
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We Fit Accessories
When you order parts and accessories with your bike, we’ll fit them for you wherever possible, so your bike arrives ready to ride.
Convenient Collection Options
Prefer to collect in person? Choose to pick up your items from any Fully Charged store, including locations in London, Silverstone, Guildford, Cornwall, or the New Forest.
Fast Dispatch
Orders are typically dispatched within 1–3 working days. Tracking information will be provided for all orders once your package leaves us.
Free Mainland UK Delivery
Enjoy free delivery on orders over £100 across Mainland UK. For Northern Ireland, Channel Islands, and the Scottish Highlands, a courier charge applies.
If you're not completely satisfied with your purchase, you have 14 days from the date of receipt to cancel, return, or exchange your order, excluding custom-built or personalised items. To initiate a return or exchange, please contact Fully Charged via email or phone with your order details. Return the goods within 14 days at your expense, and we'll refund you via the original payment method, minus any costs for damage or devaluation.
Description
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Delivery
We Fit Accessories
When you order parts and accessories with your bike, we’ll fit them for you wherever possible, so your bike arrives ready to ride.
Convenient Collection Options
Prefer to collect in person? Choose to pick up your items from any Fully Charged store, including locations in London, Silverstone, Guildford, Cornwall, or the New Forest.
Fast Dispatch
Orders are typically dispatched within 1–3 working days. Tracking information will be provided for all orders once your package leaves us.
Free Mainland UK Delivery
Enjoy free delivery on orders over £100 across Mainland UK. For Northern Ireland, Channel Islands, and the Scottish Highlands, a courier charge applies.
Returns
If you're not completely satisfied with your purchase, you have 14 days from the date of receipt to cancel, return, or exchange your order, excluding custom-built or personalised items. To initiate a return or exchange, please contact Fully Charged via email or phone with your order details. Return the goods within 14 days at your expense, and we'll refund you via the original payment method, minus any costs for damage or devaluation.
Why buy Urban Arrow?
Cities are ideal for families to navigate, and Urban Arrow, Dutch specialists in smart urban mobility, are dedicated to crafting the future of city vehicles.
Their eCargo bikes promise reliability and versatility, blending car-like load capacity with the nimbleness of an eBike. Urban Arrow aims to deliver the ultimate eco-friendly solution for everyday trips, from school runs to city adventures.
About the Urban Arrow Family Performance Plus SMART
Meet the Urban Arrow Family Performance Plus SMART, the ultimate cargo bike designed to revolutionise your family’s mobility. The robust yet lightweight frame, combined with advanced pedal assist and continuous gear shifting, ensures every journey is effortless and enjoyable.
Featuring the innovative Bosch Smart System and a durable belt drive, this cargo bike offers a smooth, low-maintenance riding experience thanks to the Carbon Belt Drive.
Whether you’re manoeuvring through urban traffic or cruising along scenic routes, the Urban Arrow Family Performance Plus SMART makes every ride a delight.
"I've owned the Urban Arrow Family Cargo Bike since 2019 and use it almost daily. Initially, I was nervous about biking in NYC, but this bike has made my life so much more efficient, especially as a full-time working mom of three. Despite its size, it’s easy to handle with a low center of gravity. Perfect for transporting kids and cargo, the large bucket can hold groceries, furniture, and more. The Bosch Smart System makes charging simple, and while it’s challenging on steep hills, upgrading the motor helps. Overall, it’s a fantastic, safe, and reliable bike that I highly recommend!"
Cargo Bike Momma
Key Features
Bosch Performance Line - Smart System
Seamlessly integrates with your devices to provide GPS navigation, ride statistics, and remote diagnostics through the Bosch eBike Flow app, enhancing your overall riding experience.
Carbon Gates Belt Drive
The low-maintenance belt drive system delivers a smooth, quiet ride and eliminates the need for regular chain maintenance, ensuring durability and reliability.
Enviolo Continuos Gear Shifting
Enjoy smooth and easy transitions between gears with the Enviolo step-less gear system, providing an smooth and comfortable riding experience regardless of terrain.
Urban Arrow: Riding Safely
The Urban Arrow Family cargo bikes are designed with robust frames and integrated safety features, making them ideal for urban environments and transporting children securely. They include powerful lighting systems for visibility, responsive hydraulic disc brakes, and child-specific seating and harness systems.
The Bosch electric assist system meets DIN standards like DIN 79010, ensuring stringent safety and performance criteria are met, offering peace of mind for riders navigating city streets, charging your bike at home and enjoying family rides.
Specifications
Frame
UA4.4, aluminium
Motor
Bosch Performance Line Gen 3 BES3, 250W - max. 75Nm
Battery
Bosch 545Wh
Display
Bosch LED Remote + KIOX 300
Connected Bosch GPS Module
Optional
Gear System
Enviolo Heavy Duty
Shifter
Enviolo Twist Display pro
Chain
Gates Carbon Belt Drive CDX 122T
Rear Sprocket
Gates 22T for Enviolo
Brakes
Tektro Hydraulic Disc Dorado HD-E730
Rear Light
Spanninga Plateo XE 6V-36V
Front Light
Lezyne Power E115
Fork
UA Rigid, Aluminium, 110x15 thru axle tapered
Steering Rod
UA Rigid, Aluminium, 110x15 thru axle tapered
Stem
Satori UP
Handlebar
Ergotec Moon cruiser 31,8mm
Grips
Ergon GC10 (130 / 90mm)
Pedals
VP 836
Seatpost
A Seatpost with groove 31,6mm
Saddle
Selle Royal Rio Plus with handle
Cranks
Miranda DCW Univega Gen 3
Rims
Ryde Andra
Tyres
Schwalbe Super Moto X
Mudguards
SKS PET A 65R 26
Weight
48Kg
Outer Dimensions
L 260cm x W 70cm x H 110cm
Gross Vehicle Weight Rating
250Kg (bike + rider + load)
Max Front Load
125Kg
Max Rider Weight
125Kg
Delivery & Aftercare
Built & checked by expert mechanics
Our experienced eBike technicians will build and inspect your bike before dispatch.
No hassle return in the first 30 days
If you aren't satisfied with your purchase, we accept returns providing the bike is in showroom condition and has covered under 5 miles.
Free & Fast Delivery in the UK
We provide free tracked delivery on all eBikes (excluding eCargo's).
Recommended Service Plan & Guarantee
Free 6-week health check & recommended service plan tailored to you. 2 years manufacturers warrantee on all eBikes.
Related Products
Insurance Available
LAKA's comprehensive eBike insurance offers protection against theft, damage, loss, and more. You get 30 days free insurance by using the code FULLYCHARGED. Elevate your security further with our Gold & Diamond rated eBike locks. For added assurance, consider our optional GPS trackers for select bike models. Ride confidently knowing that your eBike is safeguarded.
What the expert says
The hiplock d1000
The Hiplok D1000 is a diamond rated lock that is resistant to angle grinders and has been widely acclaimed as the best eBike lock on the market.
LAKA
LAKA are a collective insurance company that offers competitive pricing for eBike specific insurance that empowers the rider.
GPS Trackers
GPS trackers with the Bosch Smart System & PowUnity work for Bosch powered eBikes, please get in touch with us if you are unsure exactly what tracker is suited to your bike.
Free eBike Delivery
Once you have placed an order with us, our team will handpick your items and schedule them into our workshop. Our specialist eMechanics will build & inspect your eBike before preparing it for collection or delivery.
FedEx Courier Delivery - Free*
eBikes are dispatched within 1-3 working days when in stock at Fully Charged. Your eBike will be inspected & tested before being safely packaged and sent out to you. Attach the pedals with a spanner, then straighten & tighten your handlebars with an allen key before riding. You will receive updates via FedEx once the bike is en route.
*Free delivery does not include eCargo bikes. For eCargo bike delivery options, please get in touch.
Store collection - Free
Store collection is recommended if you are local to any of our stores. Your bike will be built, fully charged and ready to ride away. Our team can give you a detailed handover in store to help you get set up with everything you need.
Premium Home Delivery - Price is Postcode Dependent
Receive your bike fully built ready to ride. A member of the team will assist setting up everything you need with your bike. Please select the free courier delivery at checkout, and we will be in touch with the estimated cost, and to arrange the handover.
Returns Information
Our team is dedicated to making sure you are happy with your Fully Charged purchase and shopping experience. If for any reason you wish to return or exchange an item, you can find further details on how to do so below.
Cycle to Work & Financing
Ride now and pay later. We offer a range of payment options including 0% Finance and Cycle-to-Work schemes.
Financing
Check out the finance calculator to get a glimpse of the monthly payments, depending on your deposit and the duration of the loan.
Cycle to Work
We provide a variety of Cycle to Work schemes that allow you to save up to 42% through a salary reduction. Now, you have the option to use Cycle to Work directly from your shopping cart.
eBike Sizing
eBike suggested rider height can be found when selecting your frame size from the dropdown.
If this information isn’t available, or you’d like additional confirmation, please get in touch with our eBike specialists who can help make sure you’re getting the right size.
