Frequently Asked Questions about Fully Charged Cornwall
How can I get to Fully Charged Cornwall?
Fully Charged Cornwall is situated in the centre of Liskeard. A simple 10 minute walk from the Liskeard train station, the showroom can be easily accessed for anyone coming up from the South of Cornwall, or from Devon and South-Somerset.
If you are coming by car, there are some spaces for parking outside the store at Barras Place.
How can I get in touch with Fully Charged Cornwall?
It couldn’t be simpler! Either give us a call on 01579 558879, email us at
cornwall@fullycharged.com or book in for an appointment by following this link here: https://www.fullycharged.com/test-ride-an-ebike/
What brands and models of electric bikes do you carry at Fully Charged Cornwall?
Fully Charged Cornwall carries all models that Fully Charged lists on its website, from the world’s leading electric bike brands. We are proud to have a wide array of electric bikes for you to test-ride, including commuter, fold-up, hybrid, eMTB, family cargo and business cargo bikes. If you are unsure whether we list the particular model you would like to try, then all you need to do is get in touch!
Do you offer test rides at Fully Charged Cornwall, and how can I schedule one?
Of course we do! It couldn’t be simpler, you can either book in for a test-ride at our Liskeard shop, or alternatively you can arrange for an ‘at-home’ test-ride, should you wish to see how the bike performs in your natural habitat. Either give us a call on 01579558879, email cornwall@fullycharged.com, or book in for an in-store appointment by following this link here:https://www.fullycharged.com/test-ride-an-ebike/.
Can I just turn up at the store?
Please ensure you look at our opening times before making your visit. We may be out demoing at people’s home addresses, so it’s always best to call ahead to ensure we give you the necessary time you deserve when visiting us.
Do you offer home delivery?
Yes. Once we have given your eBike a full pre-delivery-inspection, we can be made available to drive to your home for a bespoke handover.
Do you carry physical stock and could I ride away with my purchase on the same day?
We carry 35-45 electric bikes from the world’s leading manufacturers, so much so we like to call them The A-List! We have Bosch powered electric bikes from the likes of Moustache, Riese & Müller, Benno Bikes, Urban Arrow and Gazelle; lightweight commuting options with Gocycle (the world’s best folding eBike) and Desiknio, as well as unique and dirt electric bikes from SUPER73 and Vintage Electric.
If you do like a particular eBike that is on display, you’re more than welcome to take the eBike back with you on the same day! Otherwise it’s 3-5 working days for us to get an in-stock electric bike from London Bridge to Fully Charged Cornwall, and get it built, ready for your handover. If the electric bike is not in stock then we will ensure to keep you up to date as to its arrival to us before getting you the electric bike of your dreams!
What type of maintenance and repair services do you provide at Fully Charged Cornwall?
Fully Charged Cornwall has a trained eMechanic on site. We carry the diagnostic tools necessary to ensure the fastest possible turnaround times for servicing or repair. Our eMechanic is certified in all major brands, namely Bosch eBike Systems, Rohloff, Desiknio, Gocycle, Shimano, SUPER73, Enviolo and Fazua.
Please note we only service and repair electric bikes that we stock. If you have a tech support query please get in touch via cornwall@fullycharged.com.
Do you offer warranties on your electric bikes, and what do they cover?
We offer a two year warranty on any electrical components of the eBikes we sell and a five year warranty on the frame.
What makes Fully Charged Cornwall unique to other electric bike shops in my local area?
Fully Charged Cornwall Director Chris Childs comes with decades of industry experience, most notably in Riese & Müller eBikes. Now working under the Fully Charged brand, Fully Charged Cornwall has access to only the very best premium, A-List eBikes from the world’s leading manufacturers.
Are there financing or leasing options available for purchasing electric bikes from Fully Charged Cornwall?
Fully Charged Cornwall offers Cycle to Work schemes, financing options (starting from 0.0% APR over 12 months), and eBike leasing if you’re a business owner, outside of paying outright, should you want to!
Can I use the Cycle-to-Work Scheme to purchase an electric bike from Fully Charged Cornwall?
We work with a number of Cycle-to-Work Scheme providers to help you save on the purchase of your new electric bike and accessories. Cycle-to-Work schemes allow you to make tax-free purchases, saving up to 47% by paying for the eBike and accessories out of your pre-tax salary. Better still, being a salary sacrifice scheme, the payments are taken out of your salary over an extended period, meaning you get to spread the costs, too!
What accessories and safety gear do you recommend for eBike riders?
Fullycharged.com has over 150+ accessories available to buy online. Alternatively feel free to come to visit us at our Liskeard shop or simply get in touch!
Is my electric bike safe to use and built to stringent standards?
Yes. Purchasing an electric bike from a reputable retailer such as Fully Charged Cornwall ensures that all components have been designed and tested to the highest possible safety standards. You can find more information about battery fires and electric bike safety HERE.
Can I trade in my existing bike for credit towards the purchase of an electric bike at your shop?
If you have bought your electric bike from any of our Fully Charged locations, you can always get in touch to part-exchange your ebike for a new model that we stock. Unfortunately we don’t offer part-exchanges to any electric bike that we do not stock at Fully Charged.