Pre-order
Urban Arrow FamilyNext
£6,499.00
Talk to our eBike Specialists
With over 10 years experience, our knowledgeable team is on hand virtually or in-store to help you find the perfect eBike.
Over 350 In Stock eBikes
Browse our curated range of A-List eBikes. Ready for a convenient fast delivery.
eBikes Inspected & Tested
Every eBike is assembled by our mechanics before preparing the bike for collection or delivery.
Stay Fully Charged
In addition to a 2 year warranty on eBikes, we offer servicing, maintenance and support for life.
We Fit Accessories
When you order parts and accessories with your bike, we’ll fit them for you wherever possible, so your bike arrives ready to ride.
Convenient Collection Options
Prefer to collect in person? Choose to pick up your items from any Fully Charged store, including locations in London, Silverstone, Guildford, Cornwall, or the New Forest.
Fast Dispatch
Orders are typically dispatched within 1–3 working days. Tracking information will be provided for all orders once your package leaves us.
Free Mainland UK Delivery
Enjoy free delivery on orders over £100 across Mainland UK. For Northern Ireland, Channel Islands, and the Scottish Highlands, a courier charge applies.
If you're not completely satisfied with your purchase, you have 14 days from the date of receipt to cancel, return, or exchange your order, excluding custom-built or personalised items. To initiate a return or exchange, please contact Fully Charged via email or phone with your order details. Return the goods within 14 days at your expense, and we'll refund you via the original payment method, minus any costs for damage or devaluation.
Delivery
We Fit Accessories
When you order parts and accessories with your bike, we’ll fit them for you wherever possible, so your bike arrives ready to ride.
Convenient Collection Options
Prefer to collect in person? Choose to pick up your items from any Fully Charged store, including locations in London, Silverstone, Guildford, Cornwall, or the New Forest.
Fast Dispatch
Orders are typically dispatched within 1–3 working days. Tracking information will be provided for all orders once your package leaves us.
Free Mainland UK Delivery
Enjoy free delivery on orders over £100 across Mainland UK. For Northern Ireland, Channel Islands, and the Scottish Highlands, a courier charge applies.
Returns
If you're not completely satisfied with your purchase, you have 14 days from the date of receipt to cancel, return, or exchange your order, excluding custom-built or personalised items. To initiate a return or exchange, please contact Fully Charged via email or phone with your order details. Return the goods within 14 days at your expense, and we'll refund you via the original payment method, minus any costs for damage or devaluation.
What Makes the FamilyNext Different?
The Urban Arrow FamilyNext boasts a range of refined features compared to previous models - including a more spacious cargo box, improved entry system, enhanced safety measures, and increased comfort.
The Bosch Smart System is featured which enables fantastic security features when the BCM (Bosch Connect Module) is integrated. The BCM unlocks a range of smart features, including real-time GPS tracking, anti-theft alerts, and remote bike monitoring through the Bosch eBike Flow app. With the BCM, you can track your bike’s location at all times
The Urban Arrow FamilyNext introduces several safety upgrades, making it more secure than previous models. The lowered centre of gravity improves stability, while the new seatbelt system and higher backrests provide enhanced protection for child passengers. These features ensure a more balanced, safer ride, especially when fully loaded.
Key Features of the Urban Arrow FamilyNext
Redesigned Frame for Stability
One of the most noticeable improvements is the lowered centre of gravity, which offers a much more stable and secure ride, especially when carrying heavier loads like children or groceries. This enhancement makes it feel more grounded and balanced, even on tighter turns or rougher terrain.
Integrated Front Suspension
The FamilyNext’s new suspension front fork delivers a noticeably smoother ride for both rider and passengers. This upgrade enhances comfort, particularly on city streets or cobblestones, offering a more refined riding experience.
Spacious, Accessible Front Box
The new cargo box is not only larger but has also been redesigned for easier access. The updated entry system allows passengers to step in and out more easily, reducing the hassle of loading and unloading, especially with kids in tow.
Improved Safety Features
The FamilyNext introduces a new seatbelt closing system and higher backrests, providing better protection and comfort for child passengers. These improvements mean the bike offers an even safer ride, giving parents peace of mind on every journey.
Refined Lighting & Visibility
The integrated reflective elements on the FamilyNext significantly improve rider visibility, particularly in low-light conditions. The optional LED design lights, adds another layer of safety, taking visibility to the new levels compared to previous models.
Smart Connectivity with Bosch
The FamilyNext is compatible with Urban Arrow Connected, a feature that allows you to stay connected to your bike, offering enhanced security and tracking options. This connectivity wasn’t available on earlier models, making the FamilyNext a smarter, more secure choice for tech-savvy riders.
"The Urban Arrow FamilyNext brings exciting upgrades, including a redesigned cargo box with more space and a front suspension fork—a much-anticipated feature for smoother rides. The enhanced design makes it easier for kids to hop in, while the Bosch Smart System and optional accessories like the LED lights and GPS module make this bike a true game-changer for families. It’s a thoughtful evolution of an already iconic cargo bike."
Bike Shop Girl
Specifications
Frame
UA4.5, Aluminium
Motor
Bosch Cargo Line Gen 4 BES3, 250W - max 85 Nm
Battery
Bosch PowerPack 545Wh
Display
Bosch LED Remote + KIOX 300
Connected GPS module
Optional
Hub & Gears
Enviolo Heavy Duty
Shifter
Enviolo Twist Display pro
Drive Line
Gates Carbon Belt Drive CDX 120T
Rear Sprocket
Gates 22T for Enviolo
Brakes
Magura CMe, 8.S Pads
Rear Light
Spanninga Plateo XE 6V-36V
Front Light
Lezyne Power E115
Front Fork (Suspension)
Suspension fork, Suntour Mobie34 CGO Boost, 20", 60mm
Steering Rod
UA Family steering rod, Aluminium, for Suntour fork
Stem
Ergotec Integra Octopus
Grips
Ergon GC10 (130 / 90mm)
Pedals
VP 836
Seatpost
UA seatpost with groove 31,6mm
Saddle
Selle Royal Rio Plus with handle
Cranks
Miranda Delta 0 Gen 4
Rims
Ryde Andra
Front Hub
UA 110x15 Thru axle Cargo
Tyres
Schwalbe Super Moto X
Mudguards
SKS PET A 65R matte black
Weight
48Kg
Dimensions
L 260cm x W 70cm x H 110cm
Max Total Weight
250Kg (bike + rider + load)
Max Front Load
125kg
Max Rider Weight
125kg
Delivery & Aftercare
Built & checked by expert mechanics
Our experienced eBike technicians will build and inspect your bike before dispatch.
No hassle return in the first 30 days
If you aren't satisfied with your purchase, we accept returns providing the bike is in showroom condition and has covered under 5 miles.
Free & Fast Delivery in the UK
We provide free tracked delivery on all eBikes (excluding eCargo's).
Recommended Service Plan & Guarantee
Free 6-week health check & recommended service plan tailored to you. 2 years manufacturers warrantee on all eBikes.
Related Products
Insurance Available
LAKA's comprehensive eBike insurance offers protection against theft, damage, loss, and more. You get 30 days free insurance by using the code FULLYCHARGED. Elevate your security further with our Gold & Diamond rated eBike locks. For added assurance, consider our optional GPS trackers for select bike models. Ride confidently knowing that your eBike is safeguarded.
What the expert says
The hiplock d1000
The Hiplok D1000 is a diamond rated lock that is resistant to angle grinders and has been widely acclaimed as the best eBike lock on the market.
LAKA
LAKA are a collective insurance company that offers competitive pricing for eBike specific insurance that empowers the rider.
GPS Trackers
GPS trackers with the Bosch Smart System & PowUnity work for Bosch powered eBikes, please get in touch with us if you are unsure exactly what tracker is suited to your bike.
Free eBike Delivery
Once you have placed an order with us, our team will handpick your items and schedule them into our workshop. Our specialist eMechanics will build & inspect your eBike before preparing it for collection or delivery.
FedEx Courier Delivery - Free*
eBikes are dispatched within 1-3 working days when in stock at Fully Charged. Your eBike will be inspected & tested before being safely packaged and sent out to you. Attach the pedals with a spanner, then straighten & tighten your handlebars with an allen key before riding. You will receive updates via FedEx once the bike is en route.
*Free delivery does not include eCargo bikes. For eCargo bike delivery options, please get in touch.
Store collection - Free
Store collection is recommended if you are local to any of our stores. Your bike will be built, fully charged and ready to ride away. Our team can give you a detailed handover in store to help you get set up with everything you need.
Premium Home Delivery - Price is Postcode Dependent
Receive your bike fully built ready to ride. A member of the team will assist setting up everything you need with your bike. Please select the free courier delivery at checkout, and we will be in touch with the estimated cost, and to arrange the handover.
Returns Information
Our team is dedicated to making sure you are happy with your Fully Charged purchase and shopping experience. If for any reason you wish to return or exchange an item, you can find further details on how to do so below.
Cycle to Work & Financing
Ride now and pay later. We offer a range of payment options including 0% Finance and Cycle-to-Work schemes.
Financing
Check out the finance calculator to get a glimpse of the monthly payments, depending on your deposit and the duration of the loan.
Cycle to Work
We provide a variety of Cycle to Work schemes that allow you to save up to 42% through a salary reduction. Now, you have the option to use Cycle to Work directly from your shopping cart.
eBike Sizing
eBike suggested rider height can be found when selecting your frame size from the dropdown.
If this information isn’t available, or you’d like additional confirmation, please get in touch with our eBike specialists who can help make sure you’re getting the right size.
